Privacy Policy

At FurEnVogue, we value the trust you place in us when you choose to shop for women’s apparel through our online store. Protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data is a responsibility we take seriously. This Privacy Policy outlines the types of information we collect, how it is used, the rights you have regarding your personal data, and the measures we take to protect your privacy. By accessing or using our website, you acknowledge and agree to the practices described in this policy.

This Privacy Policy applies to all users of our website and customers who make purchases, subscribe to our communications, interact with our customer service team, or engage with us through any digital channel associated with FurEnVogue. The aim of this policy is to provide clarity, consistency, and confidence as you enjoy our products and services.

1. Information We Collect

FurEnVogue collects different types of information to enhance your shopping experience and fulfill business operations. The information we collect may include:

a. Personal Information

This includes information you voluntarily provide when placing an order, creating an account, or contacting us. Examples include:

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

  • Payment information (processed securely through third-party providers)

  • Order history and transaction records

We do not store credit card information directly on our servers. All sensitive payment data is encrypted and processed through secure third-party payment gateways.

b. Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Access times and referring URLs

  • Interaction data (pages visited, clicks, time spent, etc.)

These data points allow us to improve website performance, analyze trends, and personalize user experiences.

c. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Store user preferences

  • Enable shopping cart functionality

  • Provide targeted advertisements

  • Measure website analytics

  • Improve personalized content suggestions

You may disable cookies in your browser settings, but doing so may affect site functionality.

d. Information from Third Parties

We may receive data from:

  • Payment processors

  • Advertising partners

  • Social media platforms (if you interact with our ads or profiles)

  • Logistics providers for tracking and delivery updates

This information is used to verify transactions, provide customer support, and enhance service quality.

2. How We Use Your Information

We use your information for the following legitimate purposes:

a. Order Processing and Fulfillment

Your data enables us to:

  • Process payments

  • Verify orders

  • Ship products

  • Provide delivery updates

  • Manage returns or exchanges

Order fulfillment would not be possible without the relevant personal information.

b. Customer Service Support

We use your data to respond to:

  • Questions

  • Concerns

  • Refund requests

  • Shipping inquiries

  • Product recommendations

Our support team may refer to past orders to help resolve issues effectively.

c. Improving Website Performance

Automatically collected data allows us to:

  • Analyze traffic patterns

  • Resolve technical issues

  • Monitor system performance

  • Enhance site speed and navigation

This ensures a smooth, reliable shopping experience.

d. Marketing and Communications

With your consent, we may send:

  • Promotional emails

  • Exclusive offers

  • Product updates

  • Event announcements

You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any email.

e. Fraud Prevention and Security

We may use information to:

  • Detect unauthorized transactions

  • Prevent fraudulent behavior

  • Comply with security protocols

  • Validate identity for high-risk orders

Security is essential to maintaining customer trust.

f. Legal and Compliance Purposes

Your information may be used to comply with:

  • Applicable laws

  • Government requests

  • Financial audits

  • Legal disputes or claims

We only disclose data when required by law.

3. How We Share Your Information

FurEnVogue does not sell your personal information. However, we may share data under specific circumstances:

a. Service Providers

We partner with trusted third parties for:

  • Payment processing

  • Order fulfillment

  • Shipping and logistics

  • Email delivery

  • Website hosting

  • Analytics and advertising

These providers only receive necessary information and must follow strict data protection standards.

b. Legal Authorities

We may disclose information:

  • When required by law

  • In response to subpoenas or court orders

  • To protect our rights, safety, or customers

  • To investigate fraud or misconduct

We only share the minimum information required.

c. Business Transfers

If FurEnVogue undergoes:

  • A merger

  • Acquisition

  • Sale of assets

  • Reorganization

Customer information may be transferred as part of business continuity. Users will be notified if such changes occur.

d. Advertising and Marketing Partners

We may provide pseudonymized data for:

  • Ad targeting

  • Retargeting campaigns

  • Performance measurement

No direct payment information is ever shared.

4. Data Protection and Security

We implement multiple safeguards to protect your information:

a. Technical Measures

  • SSL encryption

  • Firewalls

  • Secure servers

  • Malware scanning

  • Encrypted data transfers

b. Organizational Measures

  • Limited access to personal information

  • Staff training in data protection

  • Monitoring and audit logs

  • Secure third-party vendor agreements

Although no online transmission is 100% secure, we continuously work to enhance our security systems.

5. Your Rights and Choices

Depending on your region, you may have the following rights:

a. Right to Access

You may request a copy of the personal data we hold about you.

b. Right to Correction

You can request updates or corrections to inaccurate information.

c. Right to Deletion (“Right to Be Forgotten”)

You may request deletion of your data under certain conditions.

d. Right to Restrict Processing

You may request limits on how your data is used.

e. Right to Withdraw Consent

You may opt out of marketing at any time.

f. Right to Object to Data Processing

You may object to certain uses such as profiling or direct advertising.

g. Right to Data Portability

You may request transfer of your data to another provider, when applicable.

To exercise any of these rights, contact us at help@furenvogue.com.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal obligations

  • Maintain fraud prevention protocols

When data is no longer required, it will be securely deleted.

7. Third-Party Links

Our site may contain links to:

  • Social media pages

  • Partner websites

  • External resources

FurEnVogue is not responsible for the privacy practices of third-party sites. We encourage users to review their policies before submitting personal information.

8. Children’s Privacy

FurEnVogue does not knowingly collect or solicit personal information from children under 13 years old. If we learn that such data has been collected, it will be removed promptly. Parents may contact us to request deletion.

9. International Users

By accessing our website from outside the United States, you acknowledge that your data may be processed and stored in the U.S., where privacy laws may differ from your jurisdiction.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect:

  • Legal requirements

  • Business changes

  • Technological improvements

Updates will be posted on this page with a “Last Updated” date.

11. Contact Information

For any privacy-related inquiries, please contact us at:

Email: help@furenvogue.com
Address: 9336 Daines Dr, Temple City, CA 91780, United States
We will respond to all requests in a timely and professional manner.